Customers first

• To deliver great customer experiences and high-quality services
• To be proactive in our customer dealings and work hard to retain customers
• To make it easy for our customers to do business with us

Best performance

• Transparent and driven by results
• To work together as ONE across our entire global network
• To be driven by entrepreneurship and local empowerment

True collaboration

• To take ownership and show initiative
• To collaborate and communicate in a respectful way
• To practice open dialogue